Frequently Asked Questions
Below are some frequently asked questions about Brynn Marr Hospital, our treatment programs and the admissions process. Please call 910-577-1400 for more information about our programs or admissions process. We are available 24 hours a day, seven days a week to assist you.
The facility shall not be held responsible for lost, damaged, or stolen valuables/belongings
Items permitted at Brynn Marr Hospital:
- Three shirts
- Three pants or shorts (must be knee length)
- Five pair of underwear
- Five pair of socks
- Three to five bras with no underwire
- One pair of pajamas
- One jacket, crewneck sweatshirt, sweater or coat (no hoodies, drawstrings, or pull strings)
- One pair of comfortable shoes with no shoestrings
- Soft back books and homework (no staples, metal clips, spirals, or binders)
- Xerox copies of personal photos
Items not permitted at Brynn Marr Hospital:
- Clothing with hoods, straps, draw strings, pull strings, cords, or studs
- Ripped or torn clothing
- Belts, scarves, and ties
- Clothing that has drugs, sex, alcohol, or violent screen printing
- Tank tops and undershirts
- Thong underwear
- Any products with staples
- Hardback books or reading material
- Clothing that sags or is transparent
- Jewelry and body jewelry (exception: one wedding band, no stones)
- Make-up and cosmetics
- Sunglasses and hats/head wraps
- Any hygiene/aerosol products (the hospital will supply for hygiene needs)
- Flip flops/boots/high top shoes
Brynn Marr Hospital reserves the right to alter this list at any time without notice in order to maintain the wellbeing and safety of our patients and staff.
Absolutely. We follow rigorously enforced laws of confidentiality to protect your privacy. To make sure we protect your confidentiality, you will be assigned a patient code at admission. Unless the code is given, our staff will not confirm or deny you are here to anyone who may contact the hospital about you. A person must provide your patient code to call or visit you.
We often admit individuals by court order because they have been deemed a danger to themselves or others. Whether an individual is in our care voluntarily or not, a court hearing will be scheduled within fifteen days of admission through our mental health court program. The goal of IVC court hearings is to ensure that individuals’ rights are upheld and that the least invasive measures possible are used at all times.
For involuntary admissions, family involvement is still a key aspect of treatment. If a parent or guardian has any questions or would like more details on the IVC process, notices of hearing or any court-related matter, please contact our court liaison at 910-577-1400 ext. 2259.
Each unit follows a program schedule that includes a daily visit with a physician and psycho-educational, nursing, process and recreational groups. Ample time is allotted for meals, snacks, sleep and relaxation. We have a gym, outdoor courtyards with playground equipment and picnic tables, a dining room with a full salad bar and numerous group rooms. Find more details here.
Discharge planning begins at your admission and is part of your master treatment plan. Requirements for discharge include a physician’s order, agreement of the treatment team, coordination of aftercare services (including an appointment for follow-up within seven days) and housing. We will contact your parent or legal guardian to discuss safety planning and aftercare options.
Each unit has specific hours for visitation and phone calls, and additional times can be coordinated. Please speak with a member of your or your child’s care team to schedule a time to visit that is convenient for you. See our patients and visitors page for more details.
Your treatment team may consist of the following professionals:
- Physician: Directs your medical care at the hospital. You will see the physician daily and within 24 hours of admission.
- Registered Nurse: Administers medications, facilitates daily nurse groups and is available on the unit to answer questions about your medications and provide emotional support. Your family or legal guardian may call the unit to get updates on your progress from the nurse.
- Mental Health Worker: Checks on your well-being every 15 minutes, accompanies you to your groups and provides psycho-educational groups.
- Recreational Therapist: Provides groups to assist you with the development of coping skills through leisure activities. Be prepared to visit the gym, go outdoors, and tap into your creative side. Recreational therapists also coordinate a team of volunteers who bring therapy dogs to the hospital for pet therapy sessions.
- Acute Clinician: Provides daily groups; conducts psychosocial assessments and develops patients’ master treatment plan, crisis prevention plan and discharge plan. He or she will contact your family or legally responsible person to assist with your treatment and coordination of services at discharge.
Your treatment team also includes your family, legal guardian and other stakeholders who are invested in your recovery.
The typical length of stay is 7 to 10 days, but is dependent on patient response to treatment. Decisions regarding length of stay are decided by the treatment team.
Treatment team takes place a minimum of three days per week. The Acute Clinicians, physician, and unit nurse are present to discuss treatment planning, patient progress and response to treatment.
Patients see the physician within 24 hours of admission and daily throughout their entire length of stay.
During the initial meeting with the physician, a medication evaluation will be completed. If the physician believes medication is a necessary part of treatment, the unit nurse will explain medication and obtain consent.
Patients will see their assigned Acute Clinician within 72 hours of admission. The Acute Clinician will meet with the patient at a minimum of once per week to update the treatment plan and discharge plan. The Acute Clinician will contact family or legal guardians within 72 hours of admission to schedule a family session if needed.
The Acute Clinician is a licensed professional in the state of NC that coordinates treatment planning and the discharge plan for the patient. Discharge planning begins at admission. The Acute Clinician will coordinate your discharge plan and make the appropriate outpatient referrals. Acute Clinicians also facilitate daily group therapy to help patients understand reasons for admission in a peer group setting.
Male and female adults are on the same unit and program together. All rooms are separated by gender.
Brynn Marr Hospital accepts Medicare, Medicaid, Aetna, BCBS, Cigna, Medcost, United Healthcare and Tricare. All billing questions should be directed to the Business Office.
- Demographic Information
- Guardian/Next of Kin Information
- Insurance Information
- History & Physical (H&P)
- Current Labs & Vitals
- Medication List
- Recent Notes
Take the First Step
Call 910-577-1400 to schedule a confidential, no-cost assessment or receive more details on our programs and facility. We are available 24/7 to assist you. In case of emergency, please dial 911 or seek the nearest emergency room.